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BIEASES
GuidesAPI ReferenceRelease Notes
v1.0

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v1.0GuidesAPI ReferenceRelease Notes

Quick Start

  • Introduction
  • Individual User
  • Merchant User
  • Development

Security Center

  • Scam and Fraud
    • What is Scam?
    • What is Fraud?
    • The Main Scam Categories
      • 1. AI Scams
      • 2. Scam Messages
      • 3. Scam Calls
      • 4. Marketing Scams
      • 5. Crypto Currency Scams
      • 6. Romance Scams
      • 7. Investment Scams
    • Is BIEASES information security compliant?
    • Report a Scam
  • Keep your BIEASES account safe and secure
    • What is Multifactor Authentication?
    • What is 2-step verification?
    • How to set up 2-step verification on BIEASES account?
    • What is PSD2?
    • What is Strong Customer Authentication (SCA)?

FAQ for UK/EEA

  • Account
    • About BIEASES Wallet
    • How to register BIEASES Wallet?
      • How to open account with BIEASES wallet?
      • Will I receive sms code in registration and login?
      • Is it for free to register?
      • Is it free to open an account?
      • Does BIEASES charge a fee for inactive account?
      • Do I receive email notifications after I register successfully?
    • How to update my personal information?
    • What kind of accounts BIEASES can issue?
    • What procedures should I follow if my account is locked?
    • How to file a complaint?
    • How to close an account?
  • Verification
    • How to verify my Identity?
    • How to verify business?
  • Security
    • Is my money safe?
    • How to report a suspicious phone call, email link or text message?
  • Transaction issues
    • What transaction types does BIEASES support?
    • What should I do if I receive less money than expected?
    • how long does it take to transfer money?
    • Why my transfer is still pending?
    • Why can't I receive the money?
    • Why is my transaction rejected?
    • Can I receive money from international transfer?
    • Where can I get my account information?
    • What should I do if I send money to a wrong account?
    • What account statements do I get?
    • Do I get transaction receipt every time?
    • How much does BIEASES charge for transactions?
    • Is there a transaction limit?
  • Support
    • How can BIEASES help if I have login issue?
    • How can BIEASES help if I forgot password?
    • How can BIEASES help if my email doesn't work any more?
    • How can BIEASES help if I have issue using authenticator?
    • How can BIEASES help if I have trouble accessing laptop and phone?
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How can BIEASES help if my email doesn't work any more?

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If you cannot use your email any more, please contact our support team https://www.bieases.com/contact-us or email us [email protected]. We will guide you to change your email or get consent from you to change for you.

Updated 9 months ago