Price and Fees (EEA)
For the European Economic Area
BIEASES is doing all the best to minimize the costs in our ecosystem!
Note: Once you open and hold a BIEASES current account, you agree with our terms and conditions, privacy policy and other several third parties’ terms and conditions to do such actions like top up your balance, withdrawal your remain balance in partial or full, send and receive fund between different BIEASES wallets, or fund transfers. Please read the legal policy or documents carefully when you use our services, if you have any questions, please contact us at [email protected] or give us a call at : +888 3169926 (charges may apply).
Short form for consumer customers
| Monthly Fee | P2P Transaction Fee | Withdrawal SEPA instant | Withdrawal SEPA | Card Load |
|---|---|---|---|---|
| €0 | €0 | €0.5 | €0.5 | 2%+€0.25 |
| Wallet balance inquiry (in-network or out-of-network) | N/A | |||
| Customer service (automated or live agent) | €0 | |||
| Inactivity (after 6 months with no transactions) | €5 | |||
| We charge other types of fees. They are: | ||||
| Top up return | €60 | |||
| Withdrawal recall | €60 | |||
| Cross Border Remittance | 0.3% +€1.99 plus (it differs depending on countries and channels) |
|||
| Account closure | €5 | |||
Short form for Business customers
| Monthly Fee | P2B Transaction Fee | Top-up/ Withdrawal SEPA instant | Top-up/ Withdrawal SEPA |
|---|---|---|---|
| €0 | 1.75%+€0.20 | €0.99/€1.99 | €0.99/€1.99 |
| Wallet balance inquiry (in-network or out-of-network) | N/A | ||
| Customer service (automated or live agent) | €0 | ||
| Inactivity (after 6 months with no transactions) | €20 | ||
| We charge other types of fees. They are: | |||
| Top up return | €80 | ||
| Withdrawal recall | €80 | ||
| Cross Border Remittance | 0.3% +€3.99 plus (it differs depending on countries and channels) |
||
| Account closure | €20 | ||
No overdraft/credit feature.
Your funds are placed in a segregated account (known as a ‘safeguarding account’) that meets the local regulatory requirements. Funds are not covered by any deposit guarantee schemes. Instead, your funds are segregated, which means those funds would be separated from other assets in the event of an insolvency and used to repay you and other clients. Safeguarding is a regulatory requirement for all EMIs designed to protect customers from the risk of losing funds. The Account is a payment service product and not a deposit or credit or banking product and, as such is not governed by the Financial Services Compensation Scheme (FSCS) or any other deposit insurance or compensation scheme.
Find details and conditions for all fees and services in the account holders’ agreement or call +888 31699263169926 (charges may apply). or contact us at https://www.bieases.com.
For Consumer
For opening a consumer account, you must be a legal resident in the EEA countries, you must hold a legal resident ID document (Passport, Government issued driver license, Citizen card if you are EEA citizen, and Passport plus Resident permit or long-term visas if you are non-EEA citizen). If you have any questions on how to open an account, please read FAQ.
There is no charge on customer services both automated and live support, paperless monthly statements, and real-time notices.
| All fees | Amount | Details | |
|---|---|---|---|
| Account open and set up | €0 | BIEASES charges 0 fee when you open and a BIEASES account. | |
| Monthly Maintenance | €0 | We don’t charge any monthly maintenance fee when you hold a BIEASES account. | |
| Inactivity | €5 | Please note, we charge you a fee if you don’t login your account for over 180 days. If you have any question or need help, please read FAQ information, or contact our customer team to help you on such action. | |
| Top Up Balance | €0 | Increase your wallet balance with Offline deposit from your own bank account via SEPA and SEPA Instant, for more information please read FAQ | |
| Card top up | 2%+€0.25 | Add money to your wallet balance with card loads. | |
| Top Up Return | €60 | If Customer wants to return money which has been added to the wallet there will be charges. | |
| Withdrawal SEPA | €0.5 | Withdrawal your wallet balance in partial or full to your personal bank account via SEPA. | |
| Withdrawal SEPA Instant | €0.5 | Withdrawal your wallet balance in partial or full to your personal bank account via SEPA Instant. | |
| Withdrawal Recall | €60 | If customer wants to recall money which has been withdrawn out of the wallet, there will be charges. | |
| Send to consumer wallet | €0 | No fee for sending money to another individual’s BIEASES wallet. | |
| Send to merchant wallet | €0 | There is a fee to the receiving business that is based on the amount sent. | |
| Cross border Remittance | 0.3% +€1.99 plus | There is a fee to transfer money to recipients in other countries, and it differs depending on countries and channels, for more information please read FAQ. | |
| Account Closure | €5 | There is a fee to close your BIEASES account. |
Please see the one to use for the EEA clients:
Your accounts are provided by BIEASES Ltd., which is supported by Moorwand Ltd. Moorwand Ltd is a company incorporated and registered in England & Wales under registration No. 8491211 with a registered office at Fora, 3 Lloyds Avenue, London, EC3N 3DS, United Kingdom. Moorwand Ltd is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Register ref: 900709) for the issuing of electronic money and payment instruments.
Contact BIEASES by calling (888) 316-9926 (charges may apply), by mailing to 288 Chase Road, London, United Kingdom, N14 6HF, or visit contact page in https://www.bieases.com.
For any consumer or merchant account holder in the EEA, if you have any complaints on the wallet or account service, you can contact The Bank of Lithuania at +370 5 251 2763 (free from most Lithuanian landlines but charges may apply if using a mobile phone or dialling from outside of Lithuania), or email to [email protected] or visit Settle a dispute with a financial service provider | Bank of Lithuania (lb.lt).
For Merchants
For opening a Merchant account, you must be a legal registered entity in the EEA countries, you must hold the following documents:
- Certificate of incorporation/recent Excerpt from Company House;
- Memorandum of Association /Articles of Association;
- Register of the directors (if the information is not included in the Excerpt);
- Register of shareholders (if the information is not included in the Excerpt);
- Corporate utility bill / bank statement /lease agreement +proof of payment;
If you have any question on how to open a merchant account, please read FAQ.
There is no charge on customer services both automated and live support, paperless monthly statements, and real-time notices.
| All fees | Amount | Details |
|---|---|---|
| Account open and set up | €0 | BIEASES charges 0 fee when you open and a BIEASES account. |
| Monthly Maintenance | €0 | We don’t charge any monthly maintenance fee when you hold a BIEASES account. |
| Dormant(inactive) account | €20 | Please note, we charge you a fee if you don’t login your account for over 180 days. If you have any question or need help, please read FAQ information, or contact our customer team to help you on such action. |
| Top Up SEPA | €0.99 | Increase your wallet balance with Offline deposit from your own bank account via SEPA, for more information please read FAQ. |
| Top Up SEPA Instant | €0.99 | Increase your wallet balance with Offline deposit from your own bank account via SEPA Instant, for more information please read FAQ. |
| Top Up Return | €80 | If Customer wants to return money which has been added to the wallet there will be charges. |
| Withdrawal SEPA | €1.99 | Withdrawal your wallet balance in partial or full to your personal bank account via SEPA. |
| Withdrawal SEPA Instant | €1.99 | Withdrawal your wallet balance in partial or full to your personal bank account via SEPA Instant. |
| Withdrawal Recall | €80 | If customer wants to recall money which has been withdrawn out of the wallet, there will be charges. |
| Receive fund from Consumers | 1.75%+€0.20 | There is a fee based upon the amount you received for both online/offline (include QR code) payment from consumers. |
| Cross border Remittance | 0.3% +€3.99 plus | There is a fee to transfer money to recipients in other countries, and it differs depending on countries and channels, for more information please read FAQ. |
| Account Closure | €20 | There is a fee to close your BIEASES account. |
Your accounts are provided by Moorwand Ltd. Moorwand Ltd is a company incorporated and registered in England & Wales under registration No. 8491211 with a registered office at Fora, 3 Lloyds Avenue, London, EC3N 3DS, United Kingdom. Moorwand Ltd is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Register ref: 900709) for the issuing of electronic money and payment instruments.
Contact BIEASES by calling (888) 316-9926 (charges may apply), by mailing to 288 Chase Road, London, United Kingdom, N14 6HF, or visit contact page in https://www.bieases.com.
For any consumer or merchant account holder in the EEA, if you have any complaints on the wallet or account service, you can contact The Bank of Lithuania at +370 5 251 2763 (free from most Lithuanian landlines but charges may apply if using a mobile phone or dialling from outside of Lithuania), or email to [email protected] or visit Settle a dispute with a financial service provider | Bank of Lithuania (lb.lt).