Skip to main content

How can BIEASES help if I have issue with FaceID?

In general, if you have tried with your FaceID 5 times and still couldn't log in, your account will be locked. You will need to contact our support team https://www.bieases.com/contact-us or email us support@bieases.com. If you contact us before your account is locked, we will help you to find out the reasons and guide you with the FaceID verification in system. We can also change your authentication method, or reset your FaceID.